- you had a power interruption lasting 12 continuous hours or longer
- at least 12 hours have elapsed from the time Western Power was notified of the interruption until power was restored
- you have made the claim within 60 days of the interruption date
- the interruption was not caused by or attributable to you or equipment under your control
- the interruption is not a result of an emergency action taken by an authority such as the Police or Fire and Emergency Services
- you did not request that the interruption occur
- you have not previously been paid under the scheme for the same interruption at the same address
Its good to be on Perth Hacks :)
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